Privacy Policy

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By using the Wellnessphere Screening app ("the App"), you consent to the collection and use of your personal information as described in this policy. If you do not agree with the terms of this policy, please cease use of the App immediately.

We collect several types of information to provide and improve the services offered by the Wellnessphere Screening app. This information may include:

1.1 Personal Identification Information:

• Name
• Email address
• Contact details
• Professional qualifications and certifications
• Payment information (for service providers and personal trainers)

1.2 Client Screening Data:

• Fitness assessments and musculoskeletal screening results
• Client information (e.g., age, injury history, sports participation)
• Client feedback and notes provided by personal trainers or physiotherapists
• Leg length, shoulder width, and other physiological data entered into the app

1.3 Usage Data:

• Your interactions with the App, such as session logs, screening activity, and feature usage
• Anonymized technical data including device type, operating system, and IP address

We use your personal data to provide and enhance our services, including but not limited to:

• Managing your account and enabling your use of the App’s features
• Generating AI-driven client reports and personalised feedback
• Processing payments and issuing earnings to personal trainers
• Conducting research and development to improve our AI models and screening tools (with anonymized data)
• Providing customer support and addressing any inquiries or concerns
• Ensuring compliance with legal and regulatory requirements, such as tax reporting

2.1 AI-Generated Content and Research: Anonymized data from user interactions and client screenings may be used to improve the performance of our AI systems, develop new features, and enhance injury prevention research. All data used for these purposes will be anonymized and not traceable back to individual users.

All client data submitted through the app is anonymized before being used for research and development purposes. This means that identifiable information, such as names or contact details, will be removed. We may share anonymized data with academic institutions or research partners to improve the quality of our screening tools and further research in injury prevention. You will be informed if your anonymized data is used for such purposes.

We may share your personal data with third parties in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us with payment processing, IT services, customer support, and other necessary business operations.
• Legal Obligations: We may disclose your personal information where required by law, such as in response to court orders or legal processes, or to protect our rights and comply with applicable regulations.
• Research Purposes: As mentioned above, anonymized data may be shared with research partners for the purposes of academic research and improving our AI models.

We will never sell your personal data to third parties for marketing or other commercial purposes.

We will retain your personal data for as long as it is necessary to fulfil the purposes outlined in this policy. If you delete your account, we will retain your information only for as long as required by applicable law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.

As a user of the App located within the European Union, you have the following rights under the GDPR:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): You have the right to request that we delete your personal data, subject to legal and regulatory requirements.
• Right to Restriction of Processing: You can request that we limit the processing of your personal data under certain conditions.
• Right to Data Portability: You can request that we transfer your personal data to another organisation or directly to you.
• Right to Object: You have the right to object to the processing of your personal data for certain purposes.

To exercise any of these rights, please contact us at [contact email].

We employ appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

However, no system is completely secure, and while we take reasonable steps to protect your data, we cannot guarantee absolute security.

The App may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us analyse traffic, customise your experience, and offer personalised recommendations. You can adjust your cookie settings through your device’s browser settings.

The Wellnessphere Screening app is not intended for use by individuals under the age of 18 without the consent of a parent or legal guardian. If we learn that we have collected personal information from a child under 18 without such consent, we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any changes will be communicated to you through the App or via email, and your continued use of the App constitutes your acceptance of the updated policy.

If you have any questions or concerns regarding this Privacy Policy, your rights, or our data practices, please contact us at:

[Contact Information]

By using the Wellnessphere Screening app, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and processing of your personal data as described herein.